Big Nonprofit Ideas for the Other 95%
How do we improve the relationship between IT and management? Our panel from the Nonprofit Technology Conference is Joshua Peskay at RoundTable Technology and Robin Jenkins with The Hope Program.
Capacity Call Out
“Capacity” means nothing until we unlock what kind. Technical? Managerial? Fundraising? Board? Steve Heye with NetSuite encourages introspection and shares assessment tools and models. (Also recorded at the Nonprofit Technology Conference)
Tony continues his coverage of the Nonprofit Technology Conference with interviews with Joshua Peskay and Robin Jenkins and Steve Heye.
Tony opens the show previewing the guests, Joshua Peskay and Robin Jenkins who were at the Nonprofit Technology Conference. They begin the interview with Robin talking about a lot of the common issues between management and IT. They outline how communication is such an important part and how a communication breakdown leads to a majority of those problems. Both IT and leadership are responsibility for “reach across the aisle” and communication effectively with each other. They relate the talk to penguins and their excellent communication skills.
They continue their conversation and how Joshua and Robin deal with these problems with the information that they get. “Come to me with a solution, not a problem.” Robin talks about real life examples of similar situations in her own work experience. They talk about the benefits of using certain kinds of language to keep everyone on the same page. Robin outlines how it’s important for people in leadership to know just how much certain things could cost, including the “hidden” costs that come from time spent on a project or time spent training someone. They move the topic to pushing back when you receive resistance against your goal. Joshua gives some advice on how to build up your ability to have tough, uncomfortable conversations with executives, the 10% Challenge. Tony ends the segment with more penguins and thanking Joshua and Robin for their time.
Tony opens the segment with Tony’s Take Two and a “big lump of thank you’s.” He continues with his interview with Steve Heye and their conversation about capacity and what it can mean. They begin with discussing technology capacity and how to measure it. Before even talking about capacity, it’s important to know what kind of capacity you’re talking about.
The segment opens with the last half of Steve Heye’s interview. Steve details how small organization don’t need organizational capacity assessment as opposed to large companies who may not be aware of what they can do. Steve goes into how people need to stop looking at capacity as if it’s just about more people and more money, and how it can be anything from streamlining the process more or even getting automated systems where you can.